Privacy Policy

1. Who We Are

Care4Caregivers is a personal website operated by Nansie Chapman Douglas, an author and consultant dedicated to supporting family caregivers — particularly those caring for loved ones with Traumatic Brain Injury (TBI). You can reach us at [email protected].

2. Information We Collect

We only collect personal information that you voluntarily provide to us through the following forms on this website:

We do not collect any payment information directly. We do not use cookies for tracking or advertising purposes.

3. How We Use Your Information

Your information is used exclusively for the following purposes:

• To respond to your contact form messages
• To deliver the free e-book or resource you requested
• To notify you when the memoir is available for purchase (if you requested this)
• To send you occasional updates about new resources, blog posts, or events — only if you opted in

We will never use your information for any purpose other than those listed above without your explicit consent.

4. We Do Not Share Your Information

The only circumstance under which your information might be disclosed is if we are required to do so by law (for example, in response to a valid court order or legal process). Even in such cases, we will disclose only the minimum information required.

Our website uses a third-party email delivery service (Resend) solely to send transactional emails — such as your download confirmation or contact form reply. This service processes your email address only to deliver those messages and is contractually prohibited from using your data for any other purpose.

5. How We Protect Your Information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Our website uses HTTPS encryption for all data transmitted between your browser and our servers. Access to collected information is restricted to Nansie Chapman Douglas and is not accessible to the general public.

6. How Long We Keep Your Information

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected — for example, to respond to your message or to notify you about the memoir release. If you ask us to delete your information at any time, we will do so promptly.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct any inaccurate information
• Request deletion of your personal information at any time
• Opt out of any future communications from us

To exercise any of these rights, simply send an email to [email protected] with your request. We will respond within 5 business days.

8. Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of this website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please do not hesitate to reach out: